Terms and Conditions
Terms and Conditions
(Compliant with EU, Greek, and Cypriot Legislation)
1. Introduction
Welcome to Wizbay. These Terms and Conditions govern the use of our services, including online and mobile applications, products, and software.
By using our services, you agree to these terms. If you do not agree, please refrain from using our services.
These terms comply with the provisions of:
General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679
Greek Law 2251/1994 on Consumer Protection
Cyprus Law 112(I)/2004 on Distance Contracts
Other relevant laws applicable in the European Union and its member states
2. User Account
To use certain services, you may need to create a personal account and keep your login credentials secure.
As a user:
You are responsible for maintaining the confidentiality of your account credentials.
You agree not to share your account with third parties.
If you detect unauthorized access to your account, you must notify us immediately.
We reserve the right to suspend or terminate accounts that violate these terms.
3. Products and Services
Our services include:
Online purchases and transactions via our platform.
Electronic products and digital content, such as downloadable files.
Subscription services that offer exclusive benefits to our users.
Products and services are subject to availability and may change at any time.
4. Pricing and Payments
The pricing of our products:
Includes all applicable taxes and duties, as per EU and local laws.
May be modified at any time without prior notice.
Is clearly displayed before purchase completion.
We accept multiple payment methods, including:
Credit/Debit cards
Bank transfers
Electronic wallets (E-Wallets)
All payments are processed securely and comply with PCI DSS standards.
5. Shipping and Delivery
Product deliveries are subject to the following conditions:
Delivery Time: Varies depending on the destination and shipping provider.
Shipping Costs: Calculated before purchase completion and may vary based on the recipient's location.
International Shipments: Comply with relevant customs and tax regulations of the recipient's country.
In case of delays, we inform customers about the status of their shipment.
6. Returns and Cancellations Policy
Customers can request product returns or order cancellations under the following conditions:
Products must be unused and in their original condition.
Return requests must be submitted within 14 days of receipt (as per EU law).
Return shipping costs are borne by the customer unless the product is defective or incorrectly shipped.
For more details, refer to our Return Policy.
7. Liability and Limitations
We are not responsible for service disruptions due to force majeure (e.g., natural disasters, technical failures).
You use our services at your own risk, and they are provided "as is" without warranties.
We are not liable for damages resulting from unauthorized use of your account.
8. Intellectual Property and Trademarks
All trademarks, logos, and content belong to Wizbay or our partners.
Copying, modifying, or distributing our content without permission is prohibited.
9. Data Security and Privacy
The processing of personal data is in accordance with GDPR regulations.
Data is used solely for transaction and communication purposes.
Users have the right to access, correct, or delete their personal data.
For more information, refer to our Privacy Policy.
10. Dispute Resolution
In case of disputes, we aim for amicable and out-of-court resolution.
If no resolution is found, competent courts in Greece or Cyprus, depending on the user’s location, will handle the case.
11. Updates to Terms and Contact Information
These terms may be updated at any time.
Users will be notified of updates via email or announcements on the platform.
For inquiries, contact us at [contact email].
